Our events continue to receive very positive feedback with over 90% of delegates satisfied with the quality of conferences and seminars. Over the past couple of years we have reviewed our events programme and sought to drive increased value for money for delegates.
We have seen an increase in the use of member venues for events which has the dual benefit of reducing delivery costs and returning spend into local communities. In the last year almost 40% of our events took place in member venues. Our efforts to reduce costs and provide value for money do not stop and we are conscious that the financial constraints of the sector will continue and we are committed to be innovative and cost conscious in setting out our events programme for the coming year.
The quality of our events is always enhanced by giving members a platform to share their approaches to service delivery, and to achieve this we want to be even closer to our members.